Finance & Lending Administrator

Part or Full time

Johannesburg or Cape Town

Overview

We are seeking a detail-oriented, firm yet empathetic Finance & Lending Administrator to support the smooth functioning of our lending operations. This role is central to executing disbursements, maintaining accurate financial records, and following up on repayments, especially for loans in arrears.

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You’ll bring a systems mindset and strong attention to detail to enforce robust back-office processes. From tracking collections and reconciling payments to managing overdue accounts, you’ll make sure no loan is left unpaid, while every client walks away with a positive experience of Pumpkn.

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A velvet glove for the customer, with an iron grip on performance.

What you'll do

Oversee and execute loan disbursements, ensuring compliance and timely payouts
Track and reconcile repayments across systems (e.g. bank statements, loan management tool, debit orders, etc.)
Proactively follow up on missed payments with empathy and firmness
Escalate arrears with our legal counsel and support case-by-case resolution or restructuring
Maintain accurate records and documentation for all transactions and financial operations
Assist in the development and implementation of SOPs for disbursement, collections, and reporting
Prepare monthly financial and portfolio reports in collaboration with our external accounting service provider and the credit teams
Coordinate with relationship managers to ensure clients remain engaged and supported throughout repayment

What we're looking for

Strong attention to detail and a process-driven mindset
3-5 years of experience in financial administration, bookkeeping, or loan operations (preferably in a lending or fintech environment)
Comfortable working with numbers, spreadsheets, and accounting or loan management tools (e.g. QuickBooks, Excel)
Empathetic communicator with the confidence to follow up firmly on outstanding payments
Proven ability to manage multiple tasks with accuracy and efficiency
A proactive problem-solver who takes ownership and follows through
Familiarity with financial reporting and reconciliation processes
Integrity, discretion, and a client-centred approach to handling sensitive financial matters
Fluency in English and Afrikaans. Another South African language is a strong plus
Johannesburg or Cape Town-based, with the ability to travel when needed.

Bonus Points

Prior experience in a startup or fintech/lending environment.

What we offer

Purpose & Impact

Help shape the future of SME finance in Africa, driving economic growth and financial inclusion.

Growth Runway

As an early team member, you'll have massive scope for influence, learning, and leadership as we scale.

Entrepreneurial Culture

Flat, fast, and founder-led. We value initiative, transparency, and experimentation.

Competitive Rewards

Mix of base salary, commission, and equity.

Is this you?

Drop a short intro as to why you’re a fit and a 1-pager CV to our co-founder Jerome.
Send email to:‍jerome@pumpkn.io

About Pumpkn

Pumpkn is a digital-first lender unlocking access to finance for South Africa’s 100,000 agriculture and food SMEs, the underdogs driving our food system. Our smart lending platform and proprietary credit algorithm (the funding ladder) are built for speed, scale, and inclusion. After a successful pre-seed phase proving strong unit economics, we’re ready to scale. Backed by top South African and African fintech investors, including Next176 (Old Mutual) and First Circle Capital, Pumpkn is on a mission to transform SME lending across the continent. Join us and help fund the businesses that feed Africa.